What it Covers

Coverage includes the ticket price, taxes, convenience fees.  We are not able to refund the credit card fees that we have already paid to the credit card company. If a refund is granted, the amount will be minus the already paid credit card fees. Event Ticket Insurance also includes access to our Zozobra assistance hotline. A staff of problem solvers is available to help you with medical, legal or travel-related emergencies. You can cancel for any reason, but you must cancel your tickets by noon on the day of the event. You can cancel your tickets by sending an email to ticketinsurance@burnzozobra.com.