TERMS AND CONDITIONS

PERSONAL INFORMATION

By making a purchase in our store you are giving up permission to contact you by email and/or phone as necessary to complete your purchase and provide notices about the event. We will not sell your personal information to any other party that is not directly related to the organization and the event and/or purchase. You may opt out at anytime by emailing gloom@burnmygloom.com

ALL SALES FINAL/ TICKETS NON-REFUNDABLE

Purchase of this ticket is a license for a single admittance to the production of Will Shuster’s Zozobra 2023 produced and presented by The Kiwanis Club of Santa Fe. This ticket is a revocable license and admission may be refused upon refunding the face value of the ticket. Licensee agrees by use of this ticket not to transmit, aid in transmitting any description, account, picture, or reproduction of Will Shuster’s Zozobra by any means. This ticket is not transferable or redeemable for cash. It is unlawful to reproduce this ticket in any form. The rules regarding the event are posted at all entrances, failure to abide by the posted rules will result in your dismissal from the event. Local and State law prohibit the possession of alcoholic beverages, controlled substances, and weapons of any kind inside the venue. Security measures will be in effect including metal detectors and hand-held metal detection, and bag checks. Licensee acknowledges consent to search their person and possessions upon entry or while in the venue. Unless otherwise determined by the event promoter, the event is considered RAIN or SHINE. No refunds will be given due to inclement weather. The Kiwanis Club of Santa Fe, may at its own discretion, close the venue, change the listed start time, or cancel the event, due to acts of nature or other events that disrupt the event, or cause safety concerns for their members, guests, employees, volunteers, and the licensee. The unauthorized reproduction of this ticket, or its unlawful resale are prohibited. Tickets obtained from unauthorized sources are void.

By the purchase of this ticket the Licensee voluntarily assumes all risks and damages incidental to the production of Will Shuster’s Zozobra. Licensee expressly understands that the production of the event involves the use of pyrotechnics, a powerful audio system, and other potentially dangerous devices. Licensee assumes ALL risks, and holds that the promoters, their affiliates their agents, and the City of Santa Fe, are expressly released by the Licensee from any damages whatsoever. Unauthorized use of Will Shuster’s Zozobra, in any form, may result in civil or criminal prosecution, and this ticket does not allow or grant authorization for any such actions.

No Refunds or Exchanges except as provided herein.

COVID-19: User is responsible for her/his own actions and exposures with regard to COVID-19 and by using this ticket, user unequivocally agrees to hold Kiwanis Club of Santa Fe, any heirs and assigns legally harmless if you contract COVID-19 or any other illness or disease, or any long-lasting adverse health effects that may stem from my contraction of an illness, up to and including death, during my attendance of the Burning of Will Shuster’s Zozobra.  COVID-19 is a contagious disease and participation in events and activities brings some risk. User hereby assumes responsibility for her/his own well-being. User is responsible for following any orders of the Governor of New Mexico, the New Mexico Department of Health, the City of Santa Fe, the Centers for Disease Control and Prevention, and/or the federal government, as they are intended to stem the spread of COVID-19.

IN-STOCK PRODUCTS ship USPS in the United States. Expedited 2-day shipping is available for an additional fee; overnight shipping is not available. Please contact us for international shipping options. Orders placed after Wednesday, 8/30/23 may experience longer than normal shipping times due to an increased volume of orders during this time. Please inquire before ordering if you are on a delivery deadline.

INTERNATIONAL SHIPPING

International shipping is estimated. You will be contacted with a final shipping cost and delivery timing.

SUPPORT 

TICKETS: If you have any questions, please send an email with your phone number to: tickets@burnzozobra.com or call 855-ZOZOBRA (855) 969-6272.

If you cannot make the event, you can cancel for a full refund of the ticket cost if and only if you purchased our ticket insurance. Please note credit card fees cannot be refunded as they are paid to a third-party. You can cancel for any reason, but you must cancel your tickets by noon on the day of the event. You can cancel your tickets by sending an email to ticketinsurance@burnzozobra.com.

MERCHANDISE: No returns or exchanges on any merchandise. If you have any questions, please send an email with your phone number to: merchandise@burnzozobra.com.

©™® 2023 THE KIWANIS CLUB OF SANTA FE

ALL RIGHTS RESERVED.